Galax RTX 3060ti 1-CLICK OC (PREOWNED)

1. Product will be shipped within 72 Hrs of order.

2. Order cannot be cancelled once the product has been shipped.

3. Customer denying product at doorstep will be blacklisted from the website and will be restricted for further orders

1.   Return Eligibility

              To be eligible for a return, the following conditions must be met:
 

• Timeframe: Returns must be initiated within 7 days from the date of delivery.

• Product Condition: The product must be in its original, unused, and unopened condition. If the item has been used, opened, or installed, it may not be eligible for a return unless it is defective.

• Proof of Purchase: You will need to provide the order number and proof of purchase (invoice or receipt) to initiate the return.

• Original Packaging: The product should be returned with all its original packaging, including manuals, accessories, and warranty cards (if applicable).

• Non-returnable Items: Certain items are not eligible for returns, such as:

  • Products marked as non-returnable.

  • Consumables (e.g., thermal paste, cleaning wipes).

  • Custom-built PCs or custom-configured products.

2. Return Process & Mandatory Unboxing Video

            To protect against fraudulent claims, all returns require a clear, uncut, and unedited unboxing video.
            This video must be taken on the same day the parcel arrives and must clearly show the product being unboxed
            and the issue being demonstrated.
 

• No unboxing video = No return claim. If you do not provide this video, your return request will be denied.

• Video Integrity: Any signs of editing, AI-enhancement, or tampering will be considered a violation of our policy, making the product ineligible for a refund or replacement.
  
  To initiate a return, please follow these steps:

• Contact Us: Reach out to our customer support team within 7 days of receiving your order via email at info@lebyopc.com or call us at +91-11-6926-9670. Please include the following details:

  • Order number

  • Product name and reason for return

  • The mandatory unboxing video.

• Return Approval: Our team will review your request. If approved, we will issue you a Return Authorization Number (RAN) along with instructions for returning the item.

• Return Shipping: The customer is responsible for return shipping unless the product is defective. For verified defective items, we will cover the return shipping costs.

3. Refunds

• Inspection: Once we receive the returned product, our team will inspect it to verify its condition.

• Refund Processing: The refund will be issued to the original payment method within 7-10 business days after we have confirmed the return.

• Partial Refund: If the returned product is in a used or damaged condition, a partial refund may be issued, and a restocking fee of up to 10% may apply.

4. 3-Month Warranty & Exclusions

                         All products sold by LebyoPC come with a 3-month                                    warranty covering manufacturing defects
                        under normal use. This warranty is immediately void and

returns will not be accepted for:

• Physical Damage: Any damage caused by drops, impacts, or misuse by the user.

• Tampering or Dismantling: If the product's seals are broken, or if it has been opened, repaired, or tampered with by the customer.

• Liquid Damage: Damage caused by spills or exposure to any form of moisture.

• Electrical Damage: Any damage resulting from power surges, short circuits, or incorrect installation/use.

5. Customer Support

                If you have any questions or need further assistance with returns, please contact us at:
 

• Email: info@lebyopc.com

• Phone: +91-9311132838, +91-9211343330

• WhatsApp: +91-9211343330 (for instant updates)

90 Days testing warranty

-Burning, liquid damage, and physical damage are not covered under warranty.