Sapphire Pulse RX 6700 XT 12G (Preowned)

• Condition: Preowned

• Warranty Period: 30-day warranty from the date of purchase

• Coverage: Covers manufacturing defects and functional issues under normal usage

• Exclusions: Physical damage, overclocking, mishandling, or unauthorized repairs void the warranty

• Returns: Eligible for return within 7 days of purchase if any issues are detected

• Shipping Methods: Available for both prepaid and COD options

• Shipping Partners: Reliable courier services such as DTDC, Bluedart, and Delhivery

• Dispatch Time: Shipped within 1-2 business days after order confirmation

• Delivery Time: Typically delivered within 3-7 business days, depending on location

• Tracking: Tracking information will be shared via WhatsApp and email upon dispatch

• Packaging: Securely packed with protective materials; package dimensions and weight are recorded to ensure safe delivery

• Shipping Costs: Calculated at checkout based on location and courier service

• 1.   Return Eligibility

                To be eligible for a return, the following conditions must be met:
   

• Timeframe: Returns must be initiated within 7 days from the date of delivery.

• Product Condition: The product must be in its original, unused, and unopened condition. If the item has been used, opened, or installed, it may not be eligible for a return unless it is defective.

• Proof of Purchase: You will need to provide the order number and proof of purchase (invoice or receipt) to initiate the return.

• Original Packaging: The product should be returned with all its original packaging, including manuals, accessories, and warranty cards (if applicable).

• Non-returnable Items: Certain items are not eligible for returns, such as:

  • Products marked as non-returnable.

  • Consumables (e.g., thermal paste, cleaning wipes).

  • Custom-built PCs or custom-configured products.

• 
  2. Return Process & Mandatory Unboxing Video

              To protect against fraudulent claims, all returns require a clear, uncut, and unedited unboxing video.
              This video must be taken on the same day the parcel arrives and must clearly show the product being unboxed
              and the issue being demonstrated.
   

• No unboxing video = No return claim. If you do not provide this video, your return request will be denied.

• Video Integrity: Any signs of editing, AI-enhancement, or tampering will be considered a violation of our policy, making the product ineligible for a refund or replacement.
  
  To initiate a return, please follow these steps:

• Contact Us: Reach out to our customer support team within 7 days of receiving your order via email at info@lebyopc.com or call us at +91-11-6926-9670. Please include the following details:

  • Order number

  • Product name and reason for return

  • The mandatory unboxing video.

• Return Approval: Our team will review your request. If approved, we will issue you a Return Authorization Number (RAN) along with instructions for returning the item.

• 
  3. Refunds

• Inspection: Once we receive the returned product, our team will inspect it to verify its condition.

• Refund Processing: The refund will be issued to the original payment method within 7-10 business days after we have confirmed the return.

• Partial Refund: If the returned product is in a used or damaged condition, a partial refund may be issued, and a restocking fee of up to 10% may apply.

• 
  4. 3-Month Warranty & Exclusions

                           All products sold by LebyoPC come with a 3-month                                    warranty covering manufacturing defects
                          under normal use. This warranty is immediately void and
  
  returns will not be accepted for:

• Physical Damage: Any damage caused by drops, impacts, or misuse by the user.

• Tampering or Dismantling: If the product's seals are broken, or if it has been opened, repaired, or tampered with by the customer.

• Liquid Damage: Damage caused by spills or exposure to any form of moisture.

• Electrical Damage: Any damage resulting from power surges, short circuits, or incorrect installation/use.

• 
  5. Customer Support

                  If you have any questions or need further assistance with returns, please contact us at:
   

• Email: info@lebyopc.com

• Phone: +91-9311132838, +91-9211343330

• WhatsApp: +91-9211343330 (for instant updates)

•  

• Return Shipping: The customer is responsible for return shipping unless the product is defective. For verified defective items, we will cover the return shipping costs.

At LETS BUILD YOUR PC, we are dedicated to providing an unparalleled experience for every customer. Here’s why choosing us is the best decision for your PC building and upgrade needs:

1. Expertise in Custom PC Builds

• Tailored Solutions: We understand that every gamer, creator, and professional has unique requirements. Our team of experts takes the time to understand your needs and recommends the best components and configurations to match your performance goals and budget.

• High-Quality Components: We offer a curated selection of top-tier components, both new and preowned, from trusted brands like AMD, Intel, ASUS, MSI, and more. Whether you're building a high-performance gaming rig or a budget-friendly workhorse, we've got you covered.

2. Comprehensive Product Testing

• Thorough Testing: Every component we sell, whether new or preowned, undergoes rigorous testing to ensure it meets our high standards of performance and reliability. We use industry-standard tools and methods to verify that each product performs as expected under various conditions.

• Quality Assurance: Our 90-day testing warranty on preowned products reflects our confidence in the quality and durability of the items we offer. You can shop with peace of mind, knowing that each purchase is backed by our commitment to quality.

3. Transparent and Honest Service

• Clear Communication: We believe in full transparency with our customers. All product listings include detailed specifications, condition reports for preowned items, and honest descriptions of any potential limitations.

• No Hidden Fees: Our pricing is straightforward, with no hidden fees or surprise charges. What you see is what you pay.

4. Competitive Pricing

• Affordable Solutions: We offer competitive pricing on all our products, ensuring that you get the best value for your money. Whether you're buying a complete build or individual components, you can be sure you're getting a great deal.

• Combo Offers: Our specially curated combo deals provide an even better value, bundling compatible components together at a discounted rate, perfect for those looking to upgrade or build a new system.

5. Exceptional Customer Support

• Dedicated Assistance: Our customer support team is always ready to help with any questions or concerns you might have. Whether you need help choosing the right components, troubleshooting an issue, or understanding our policies, we're just a call or message away.

• After-Sales Support: Our commitment to you doesn’t end with the sale. We offer continued support to ensure your system runs smoothly, providing guidance on everything from installation to optimization.

6. Fast and Reliable Shipping

• Prompt Processing: We know how important it is to get your hands on your new gear quickly. That’s why we process and ship orders within 1-2 business days.

• Secure Packaging: Every order is carefully packed to prevent damage during transit. We use high-quality packaging materials and take photos of the package before dispatch to ensure everything arrives in perfect condition.

• Track Your Order: You’ll receive tracking information as soon as your order ships, so you can monitor its progress right to your doorstep.

7. Customer-Centric Policies

• Flexible Return Policy: Our 7-day return policy allows you to shop with confidence, knowing that if something isn’t right, we’ll make it right. We believe in hassle-free returns and exchanges.

• Warranty Coverage: We offer a 90-day testing warranty on all preowned products, covering you against any defects in material and workmanship under normal use.

8. A Growing Community of Satisfied Customers

• Positive Reviews: Our customers are our best advocates. With numerous positive reviews and testimonials, you can trust that you’re dealing with a reputable company committed to customer satisfaction.

• Ongoing Engagement: We’re more than just a store; we’re a community. Follow us on social media for the latest updates, tips, and exclusive offers.

Choosing LETS BUILD YOUR PC (lebyopc.com) means choosing a partner who is as passionate about your PC build as you are. Join our growing community of satisfied customers and experience the difference that expertise, transparency, and dedication can make